Two models.
One ticket.

Jev reads text. OpenAI Decisions can also read a photo. Score them on the same 24 support cases — photos never enter the board.

Step 1 · not scored

Try one ticket

Paste a message. Add a photo only if you want OpenAI to read it — Jev will sit out.

Photo · OpenAI only
Jev

Text only

jev-latest

Waiting

OpenAI

Text and photos

gpt-6-luna

Waiting

Or start from a photo

OpenAI-only. These never feed the scoreboard.

Step 2 · scored

Score 24 cases

0/24 done. Text only, with gold labels. Click a row for the full ticket.

CaseGoldJevOpenAILead
Charged twicebilling———
Checkout crashtechnical———
Package not arrivedshipping———
Password reset emailaccount———
Volume discountsales———
Wrong VAT on invoicebilling———
Payroll tomorrowyes———
Gift wrapping wheneverno———
Production downyes———
Just browsingno———
Ten-minute deadlineyes———
Newsletter follow-upno———
Button color0———
Need invoice today1———
Checkout failing for all3———
SSO blocks launch2———
Dark mode someday0———
Payment webhooks failing3———
Refund before statementbilling · yes · 2———
Delivered but missingshipping · no · 1———
Company lockoutaccount · yes · 3———
Annual billing curiositysales · no · 0———
Receipts tab crashtechnical · no · 1———
Site is downtechnical · yes · 3———

Scoreboard

Empty until you score the 24 labeled tickets. Photos never count here.

Metric
Jev
OpenAI

Winner

On correctness

——

Reads

Not a score

TextText + photo

Price

Input tokens

——

Correct

Gold labels

——

Latency

Mean round trip

——
p95——
Tokens——
Schema——
Misses——
Brier——